• Company – Dr Storm & Array Aesthetics 
• Position – Clinic Co-ordinator 
• Location – Lisburn Road Belfast 
• Hours – Full Time (37.5 per week)
• Salary – Competitive, based on experience
• Training – Provided
• Staff perks 

Array Aesthetics, Aesthetics Awards Best Clinic Ireland 2023 & 2024, are currently looking for a full time Clinic Co-ordinator to join our Dr Storm team at our beautiful clinic on the Lisburn Road. Array Aesthetics is a Doctor-led advanced aesthetics clinic dedicated to our patients, their safety & wellbeing. Working to bring patients the highest level of safety, excellence & optimisation of outcomes. We also operate a training academy for medical professionals – Array Academy. 

Role Overview

We are seeking a friendly, organised, and proactive Patient Clinic Co-ordinator to join our Dr Storm team. This role is essential in ensuring a seamless patient experience, from initial inquiries to post-treatment care. You will be the first point of contact for our patients, responsible for delivering outstanding customer service, managing clinic operations, and supporting our medical professionals.

Key Responsibilities:

• Dr Storm Patient Engagement & Support: Greet and assist clients in person, via phone, email, and social media, ensuring a warm and professional experience.
• Clinic Appointment Management: Schedule and confirm patient appointments, manage cancellations, and oversee daily clinic operations.
• Dr Storm Consultation Coordination: Ensure smooth coordination between patients and practitioners, including pre- and post-treatment follow-ups.
• Dr Storm Administrative Duties: Maintain accurate patient records, handle payments, and ensure compliance with GDPR and clinic policies.
• Dr Storm Marketing & Social Media Support: Assist with promotional activities, patient testimonials, and content creation to enhance clinic visibility.
• Dr Storm Stock & Inventory Management: Monitor and order clinic supplies to ensure smooth daily operations.
• Dr Storm Compliance & Patient Care: Ensure all procedures adhere to health and safety guidelines and provide exceptional care throughout the patient journey.

Key Skills & Experience

• Previous experience in a front-of-house, administration, or customer service role (ideally within a medical, dental, or aesthetics clinic).
• Excellent interpersonal and communication skills with a patient-centric approach.
• Strong organisational skills with the ability to multitask in a fast-paced environment.
• Proficiency in booking systems, CRM software, and Google workspace.
• Ability to handle sensitive information with professionalism and confidentiality.
• A keen interest in aesthetics and wellness is a plus.

What We Offer

• A supportive and dynamic working environment.
• Competitive salary and benefits.
• Opportunities for professional growth and training.
• Complimentary staff treatments.

If you are a people-focused, highly organised individual with a passion for aesthetics and patient care, we would love to hear from you!

To apply please send your CV along with cover letter to:  Dr Jude – drjude@arrayaesthetics.com